Help Center

You can reach us via Email or WhatsApp. Our customer service team usually replies within 24–48 hours.

Yes, we support international shipping. USA / Canada: 7–12 days. Europe: 7–15 days. Australia: 8–15 days.

If you are sensitive to adhesive products, we recommend doing a patch test first. Some products use HEMA‑free formulas and gentle adhesives. Please check the ingredient list before purchasing.

UV‑FREE Gel Wraps require no lamp, take only 5–10 minutes to apply, are DIY-friendly, and are easier to remove — compared to salon gel nails which require a UV lamp, take 60–120 minutes, usually need an appointment, and are more difficult to remove. Ideal for office workers, mums, travellers, and last‑minute event styling.

Under normal conditions, no. Common reasons for premature detachment include oily nails, choosing a size that is too small, not pressing long enough, or washing hands immediately after application. Degreasing the nails before application is very important.

Usually it contains 22 pieces (standard size) or 44 pieces. Please check the specific product page for details.

Yes, they are suitable. Short natural nails can also be used — as long as the nail bed is intact, they usually fit well. Recommended nail shapes: short round, short square, and short almond.

We recommend a gentle removal process: soak in warm water for 10–15 minutes, use a wooden stick to gently push from the side edge, then slowly lift and remove the wrap. Do not forcefully tear them off.

They are water‑resistant for everyday activities such as hand washing, face washing, and showering. However, we do not recommend prolonged bathing, swimming, or saunas, as high heat can reduce the adhesive strength.

Some styles are reusable. Conditions for reuse: removed intact, no bending or breaking, and adhesive layer cleaned off properly. Usually they can be reused 1–3 times.

Step 1 – Clean your natural nails. Step 2 – Lightly buff the nail surface to remove oils. Step 3 – Choose the correct size. Step 4 – Peel off the backing and apply. Step 5 – Press firmly for at least 30 seconds. We recommend avoiding water for 1–2 hours after application.

When used correctly, they generally do not cause damage. Clean the nail surface before application, do not forcefully peel them off, and remove them following the recommended steps. Compared to traditional gel removal (buffing + acetone), they are usually more gentle.

Typically they last 7–14 days with everyday wear, and up to 2–3 weeks with careful handling. Longevity depends on how thoroughly you clean your nails before application, frequent exposure to hot water, and heavy housework or manual labour.